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MAM 8020 - Designing and Managing Collaborative Workplace Systems and Virtual TeamsNeither managers, nor the employees that they lead, work in isolation. Interaction among employees can be structured in many ways because workplace collaboration has many forms. With a critical examination of the nature of virtual teams, their essential components and processes and their challenges as a backdrop, this course discusses virtual team management in the wider context of developing collaborative workplace systems in globally distributed organizations. Central to this exploration are the issues related to "organizational collaborative readiness," critical qualities and skills needed by virtual team leaders and members, self-management, "virtual space as interactive place," communication processes and global team dynamics. 3 credit(s) |
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