MAM 8003 - Dispersed Workforce Characteristics, Environments, and Issues

Managing a global workforce requires more than having good management skills and having some knowledge about cultural customs. It takes envisioning others as work colleagues even though they live and work in another country, being culturally sensitive and being aware of colleagues' social events and life situations. It involves developing a cosmopolitan perspective and understanding how world issues impact the organization's operations and workplace dynamics. This course examines the core characteristics of a global workforce and the complex business, political, economic and social issues that managers routinely face. With a cosmopolitan mindset as a backdrop, it centers on how to lead and manage in an intercultural business setting and how to establish work cultures, relationships, and procedures that not only respect but value and draw upon the strengths of culturally diverse worldviews, business principles, leadership approaches, values and work styles. 3 credit(s)

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