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MAM 8010 - Communication and Group Dynamics: Qualities, Strategies, and Processes for LeadersRooted in the foundational notion that organizations are complex social systems and dynamic networks of strategic human relationships and conversations, this course critically examines various approaches to managerial communication and relationship building in organizational settings. Because these involve building trust and community as well as using power appropriately, particular attention is given to emotional and cultural intelligence. In light of these principles, the course explores the nature of group behavior and dynamics, team operations, member roles, and the challenges each present to managers as they strive to establish cohesive, engaging social networks. 3 credit(s) |
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